Postpartum Doula Support

Cancellation Policy

Refunds: No refunds unless otherwise stated. Doula may use discretion in emergency situations. If Doula misses a birth at no fault to the Doula, a refund will NOT be given, however additional support will be offered. Client will NOT receive a discount for late bookings or for unused services within the package. The packages offered is NOT to be separated or discounted in any way. You (Client) are responsible for: + Keeping your Doula posted on how you are doing and updating Doula on ANY significant developments re- garding your pregnancy. Please contact Doula, at a minimum, each time you visit your prenatal healthcare provider (OBGYN or Midwife) to keep me up to date on your pregnancy (this includes hospital admittance or non-medical testing). + Calling your Doula if you suspect that you are in early labor (If it is in the middle of the night, and you are still able to sleep between contractions/birthwaves, then you do not need to call, but Doula would need to be notified as early as 7:00am the next morning) The more advanced notice your Doula has of your impending need, the better prepared your Doula can be to support you and be there 100% for you. + Communicating honestly about your needs, concerns, previous or current medical conditions, and/or emotional concerns or situations that may have an affect on your birth experience. Doula Responsibilities: + Provide on-call services and support. + Return non-urgent phone calls, emails and texts within 24-hours. + Maintaining availability to respond promptly to all urgent calls. + Providing all services outlined in this agreement. + Informing you of any travel that may impact your care. A back-up Doula will be provided. + I am NOT responsible for overall birth outcomes

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