Refund Policy

A legal disclaimer

Refunds:
No refunds unless otherwise stated. Doula may use discretion in emergency situations. If Doula misses a birth at
no fault to the Doula, a refund will NOT be given, however additional support will be offered. Client will NOT
receive a discount for late bookings or for unused services within the package. The packages offered is NOT to
be separated or discounted in any way.
You (Client) are responsible for:
+ Keeping your Doula posted on how you are doing and updating Doula on ANY significant developments re-
garding your pregnancy. Please contact Doula, at a minimum, each time you visit your prenatal healthcare
provider (OBGYN or Midwife) to keep me up to date on your pregnancy (this includes hospital admittance or
non-medical testing).
+ Calling your Doula if you suspect that you are in early labor (If it is in the middle of the night, and you are still
able to sleep between contractions/birthwaves, then you do not need to call, but Doula would need to be notified as
early as 7:00am the next morning) The more advanced notice your Doula has of your impending need, the
better prepared your Doula can be to support you and be there 100% for you.
+ Communicating honestly about your needs, concerns, previous or current medical conditions, and/or emotional
concerns or situations that may have an affect on your birth experience.
Doula Responsibilities:
+ Provide on-call services and support.
+ Return non-urgent phone calls, emails and texts within 24-hours.
+ Maintaining availability to respond promptly to all urgent calls.
+ Providing all services outlined in this agreement.
+ Informing you of any travel that may impact your care. A back-up Doula will be provided.
+ I am NOT responsible for overall birth outcomes